Shipping Information
Where do we ship from?
All orders are shipped from Hong Kong.
How long will delivery take?
Once your order is placed, please allow 1–3 business days for processing. After that, delivery typically takes 7–20 business days depending on your location and local postal services.
| Shipping Stage | Timeframe |
|---|---|
| Order Processing | 1–3 business days |
| Delivery | 7–20 business days |
| Total Estimated Time | 8–23 business days |
Will I get a tracking number?
Yes! Once your order has shipped, you'll receive an email with a tracking number so you can follow your package on its way to you.
Why hasn't my tracking updated?
Tracking updates can sometimes be delayed during international transit — this is completely normal. If your tracking hasn't moved in more than 10 business days, please don't hesitate to contact us and we'll investigate for you.
Do you ship worldwide?
Yes, we ship internationally. Shipping costs are calculated at checkout based on your location.
What about customs and import fees?
Occasionally, orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the responsibility of the customer and are outside of our control. We recommend checking your local customs rules if you're unsure.
Something went wrong with my delivery?
If your order arrives damaged, or doesn't arrive within 30 days of your shipping confirmation email, please contact us at info@jesuslovesme.shop and we'll sort it out for you.
We appreciate your patience — great things are worth the wait, and we know your order will be too. 🙏